Stay connected with your loved one inside, from any browser.
GTLX works with your existing ViaPath (GettingOut) account so you can send messages and photos to a loved one in jail or prison from your phone, tablet or computer. Schedule messages ahead of time, give your people photos and nicknames, and get a gentle heads-up before you spend a credit.
Not affiliated with ViaPath Technologies. Prices, credits and facility review work exactly as they do in the official app.
Messaging tools made for family and friends
Everything you already do with ViaPath messages, in a warmer place to write them. Built by a family member, secure, and available 24/7 in any browser.
Schedule messages
Write tonight, send at 8 AM. Set up birthday, holiday and good-morning messages ahead of time, then edit or cancel them whenever you like.
Send photos and videos
Attach, drag in or paste a picture right in the conversation. Each file is checked against the facility's rules before it goes out.
Photos, nicknames and notes
Give each person a profile picture, call them "Mom" or "Big Bro", and keep private notes like release dates, court dates and birthdays.
A gentle check before you send
Some everyday words ("shot", "pain", "mean") can catch a facility filter. You get a heads-up with friendly alternatives before you spend a credit.
Know where every message stands
See when a message is pending review, approved or denied, and why. Check your balance and the cost of each message before you send.
Easy on the eyes
Light and dark mode, live updates without refreshing, and full message history that loads fast and stays saved between visits.
Sign in. Find your people. Stay in touch.
Use the ViaPath Friends and Family account you already have. No new account and no new contacts to set up.
Sign in with ViaPath
Use the same email and password as your ViaPath (GettingOut) account. Your password is only used to sign in to ViaPath and is never saved.
Find your loved one
Your approved contacts and recent conversations load automatically. You can also search by state and facility to add someone new, where the facility allows it.
Message, share and schedule
Messages go through ViaPath like always, with the same price and the same facility review, from a place that feels a little more like home.
Good to know
It's unofficial
GTLX is an independent project. It isn't made, endorsed or supported by ViaPath Technologies, GTL or any correctional facility.
Same costs, same rules
ViaPath charges messages to your account at its usual rate, and every facility's review and rules still apply. Nothing here gets around them.
Your data
Nicknames, photos and notes you add stay with your account. We don't sell data or show ads. See the Privacy Policy.
Frequently asked questions
About messaging an incarcerated loved one with GTLX and ViaPath.
Is GTLX the official ViaPath app?
No. GTLX is an independent, unofficial project. It is not made, endorsed or supported by ViaPath Technologies, GTL or any correctional facility. It works with the ViaPath account you already have.
Do I need a ViaPath account?
Yes. Sign in with the same email and password you use for your ViaPath (GettingOut) Friends and Family account. Your approved contacts and conversations load automatically.
How much does it cost to send a message to an inmate?
Messages cost exactly what ViaPath charges for your loved one's facility. GTLX adds no fees and shows the price and your balance before you send.
Can I send photos and videos to someone in jail?
Yes, where the facility allows it. Attach or paste a photo or video in the conversation and it is checked against the facility's rules before it is sent. Every message still goes through facility review.
Does GTLX do phone calls, video visits or deposits?
No. GTLX is for messaging. Use ViaPath's own website or apps for phone calls, video visits, tablet services and deposits.
Can my ViaPath account expire?
ViaPath says Friends and Family accounts become inactive after 180 days in a row without use, under a policy effective June 1, 2026. Check ViaPath's website for the full details and how to request a refund.
Helpful resources
Independent organizations that support families and people who are incarcerated. These are separate from GTLX and not affiliated with it.
Outsooner
Helps families understand which programs may fit their loved one's situation and support a path toward coming home sooner.
Visit outsooner.comPrison Professors
Free guidance and resources on navigating incarceration, preparing for release, and building a plan for life after.
Visit prisonprofessors.orgQuestions? Ideas?
Send us a note about a problem, a feature you'd love, or a privacy request. A real person reads every message.
For help with your ViaPath account itself (billing, deposits, contact approvals), please contact ViaPath directly. We can't access or change those.